What customers can observe

Frost buildup in the freezer or on the back wall of the refrigerator usually points to a defrost system or door-seal issue.

  • Heavy frost in the freezer
  • Frost on the rear wall of the refrigerator section
  • Door seal feels loose or damaged
  • Ice forming around the dispenser or ice maker

Helpful details for the visit

Confirm where the frost is located, when it started, whether the door seals close fully and whether anyone has been opening the freezer often or for long periods.

Brands we commonly see with frost buildup

Appliance Guys handles frost buildup symptoms across the refrigerators and freezers brands we service. Brand-specific notes link below.